Update on our response to COVID-19

THANK YOU for supporting our small business. As a new seasonal business, we are very grateful for each and every customers! 

Currently we are living during uncertain times. Our Also Sophia LTD. team and warehouse team has taken precautionary measures to keep everyone safe while still offering the best service possible.  

We continue to follow guidelines from local governments and health agencies we want you to be updated you our status:

  • 2021 PREORDERS: Currently we expect to receive all preorder items by March 2021 and we will dispatch your order once all products arrive in our warehouse. While we cannot guarantee outbound local shipping from our warehouse to your home, we are confident that you will receive your order prior to Ramadan. 

  • All Also Sophia LTD. items that are currently in stock are available for purchase and will be shipped out by our warehouse team.  Due to shipment delays, our out of stock items will remain "sold out" until further notice.

  • Fulfillment teams are working at a reduced capacity, so fulfillment may take longer than you've experienced before.  

  • Canada Post has been impacted by COVID 19 and as such shipping delays are expected with this carrier

  • We are now shipping using UPS and Purolator. Shipping delays may still be expected for both Canadian and US shipments. 

  • Shipping prior to Eid al-Fitr is not guaranteed due to Covid 19 delays; however our team will try our best to dispatch items as soon as possible

  • Average shipping times are as follows 

  • Canadian 2-7 days- Delays may occur

  • US 5- 10 days- Delays may occur 

  • International - 6 weeks + - Delays are expected due to reduced air travel

If you have any questions, please do note hesitate to contact us at sales@alsosophia.com.  We will continue to update this page with new information as it develops.

We wish you and your family the best in health and happiness this Ramadan and Eid Season. 


Sophia & Team